List/Grid Tag Archives: social media
Online Customer Service Done Right
Over the last year or so a handful of companies have adapted exceptionally well to using social media as part of their customer service arsenal.
Trip Advisor Hacked
When I woke up this morning and did my normal bleary eyed iPhone email check I was greeted with a warning from Trip Advisor that there was a potential security breach in their databases.The message cautioned that my email address had been compromised and that I should be careful when viewing any email that alleged to be from Trip Advisor.
Single Serving Twitter Accounts
Over the weekend I became aware of the phenomenon of people creating single serve Twitter accounts to make stupid troll comments on a celebrities Twitter account. I had spent an evening watching Strike Force’s Heavy Weight Tournament and along with millions of other fans I was surprised to see Fedor Emelianenko take his second loss in a row.
Online Reputation Management Basics
A couple of nights ago my Final fantasy 9 retro gaming night was derailed by a frantic call from a friend.
My friend Adam had been applying for every position he could find listed and had been accepted as an assistant manager at a small business. The night before his first day of training Adam’s new boss called with some disturbing news. The boss had searched Adams name and Alma matter on Google and had found some very derogatory postings about Adam.
Tweet Me – Tw33t.me
I wanted to take a quick minute here and make sure that all of our readers were aware of our new service…. It’s called TweetMe located at http://tw33t.me – Now for those of you new to Twitter you may be saying… ah another twitter app! Just what we need. Well it’s a little different, as my experiment w/ my Tweeple video ran from Oct 2nd to present I’ve since had 5k+ views to the video and almost as many comments about the video.
Social Connect!
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